Yes, tickets must be purchased in advance and are available through our website.

There is no minimum requirement per booking. You may book in your entire group in just one booking, and our staff will assist you with seating on the day.

Yes, all children and babies regardless of age must have a ticket.

This complies with health and safety practices and is a requirement of our insurance company.

We ask that you bring your ticket or have it saved to your phone to allow us to check you efficiently. Please dress accordingly. We also advise that buggies are not allowed inside the big top but we will have a special area to store while you are at the event.

Video recording is prohibited during any of our live shows.

No, sorry you cannot receive a refund due to adverse weather conditions unless the show is being cancelled as a result. Rathwood will endeavor to ensure that all shows will go ahead no matter what the weather. In the unlikely event that Rathwood has to cancel any event, we will post notices on this website, the Rathwood website www.rathwood.com and Facebook, and try to contact the ticket holders affected.

We ask that you arrive at least 15 minutes before your ticket time, shows will start without you on time & capacity is limited due to COVID 19 & we can’t guarantee that we would be able to accommodate on the next time slot.

As our Restaurant has 300 seats, there is no need to book your table in advance. You are welcome to speak to one of our Restaurant Chefs or Supervisors on your arrival if you have special dietary needs or requirements.

There is so much to do at Rathwood, we have something for everyone! Our shop is filled with fashion, accessories and much more... Enjoy wholesome food in our Restaurants, explore our garden centre and interior and exterior furniture showrooms. Learn more about Rathwood's facilities and attractions here.

Your start time will be stated on your ticket. Please arrive 30 minutes beforehand as each event starts on time.

Please have your ticket number ready and call our help desk on 0599156285 to amend any details.

Yes, tickets must be booked in advance and are available to purchase on our website. Please note, due to the amount of bookings taken daily, we are unable to take bookings over the phone.

Yes, our system is mobile friendly.

You can find your ticket by logging into your Rathwood account. Alternatively, you may email us at reception@rathwood.com to request a copy be re-sent to the email address used when making your booking.

You can login to your account and in 'My Account' amend your booking.

As our restaurant has 300 seats, there is no need to book your table in advance.

You are welcome to speak to one of our Restaurant Chefs or Supervisors on your arrival, if you have special dietary needs or requirements.

Yes, we have a no-quibble money-back guarantee up to 48 hours before your booked timeslot.

No, sorry you cannot receive a refund due to adverse weather conditions, unless you purchased the ‘Cancellation Option' when originally booking your tickets. Rathwood will endeavour to ensure that all events will go ahead no matter what the weather. In the unlikely event that Rathwood has to cancel any event, we will post notices on this website, the Rathwood website

If you availed of the Cancellation Option when booking your tickets and you now wish to cancel or transfer your tickets to another date, please email your request to cancellations@rathwood.com. Please note that you cannot claim a refund or transfer of part of your ticket i.e. only full ticket cancellations and transfers can be made for your full ticket.

You must email your request to cancellations@rathwood.com before the cancellation date and time stated on your Ticket. Please note once you have submitted a valid cancellation email it cannot be withdrawn.

When sending an email state your Ticket reference number, name your tickets were booked under, reason for cancelling or transferring and daytime contact number

If you submit a cancellation AFTER this date and time, you will NOT be entitled to any refund. Please note that the Cancellation date and time is printed separately on your Ticket, but only if you paid for the Cancellation Option at the time of booking. If you submit a cancellation email you will receive a receipt of your email from cancellations@rathwood.com and you will be contacted within 10 working days of this receipt.

You will be offered an alternative date and time, if one is available and a refund of your tickets less charges if another date and time is not available.

Note: No refunds will be made for: Cancellations where the Cancellation Option has not been purchased, Cancellations after the Cancellation Date and Time printed on your ticket. Where you have paid for the cancellation option Cancellations must only be submitted to the email address (cancellations@rathwood.com) or they will be considered invalid and no refund will be made. Part of a ticket where only some of your group cannot attend, the Cancellation Option applies to the full ticket only. We will NOT accept telephone or personal cancellations only cancellations by email on or before the date and time for cancellation on your ticket

You can only take the Cancellation Option when making your initial booking. We cannot add it to your ticket once your booking is complete.

The charges are levied on us and pay for credit/debit card processing services, the installation and maintenance of computer hardware and software and all other costs associated with the ticket transaction.

No, only guide dogs.

Rathwood is located on the R725 Tullow - Shillelagh Road. Our Eircode is R93 X3F9.

Yes, there are 300 free car spaces, 6 disabled spaces and ample parking for coaches.

If you availed of the Cancellation Option when booking your tickets and you now wish to cancel or transfer your tickets to another date, please email your request to cancellations@rathwood.com . Please note that you cannot claim a refund or transfer of part of your ticket i.e. only full ticket cancellations and transfers can be made for your full ticket. You must email your request to cancellations@rathwood.com before the cancellation date and time stated on your Ticket. Please note once you have submitted a valid cancellation email it cannot be withdrawn. If you submit a cancellation AFTER this date and time, you will NOT be entitled to any refund. Please note that the Cancellation date and time is printed separately on your Ticket, but only if you paid for the Cancellation Option at the time of booking. If you submit a cancellation email you will receive a receipt of your email from cancellations@rathwood.com and you will be contacted within 10 working days of this receipt. You will be offered an alternative date and time if one is available and a refund of your tickets less charges if another date and time are not available. Note: No refunds will be made for: Cancellations where the Cancellation Option has not been purchased, Cancellations after the Cancellation Date and Time printed on your ticket. Where you have paid for the cancellation option Cancellations must only be submitted to the email address (cancellations@rathwood.com) or they will be considered invalid and no refund will be made. Part of a ticket where only some of your group cannot attend, the Cancellation Option applies to the full ticket only. We will NOT accept telephone or personal cancellations only cancellations by email on or before the date and time for cancellation on your ticket

Tickets cannot be refunded unless your Rathwood event is canceled by Rathwood or you have purchased the Cancellation Option when originally booking your tickets. See Terms and Conditions for further details on the Cancellation Option.

No, sorry you cannot receive a refund due to adverse weather conditions unless you purchased the ‘Cancellation Option' when originally booking your tickets. Rathwood will endeavor to ensure that all events will go ahead no matter what the weather.In the unlikely event that Rathwood has to cancel any event, we will post notices on this website, the Rathwood website www.rathwood.com and Facebook and try to contact the ticket holders affected. If Rathwood cancel event due to weather conditions, you will be refunded.

Yes, we have a No-quibble money-back guarantee up to 48 hours before the event. Due to the ever-changing nature of public health advice, there may be a chance that our event may not go ahead in November - December all tickets purchased will be fully refunded

Yes, we have a no-quibble money-back guarantee up to 48 hours before the event. Due to the ever-changing nature of public health advice, there may be a chance that our event may not go ahead in November - December all tickets purchased will be fully refunded.